The business-critical event for pharma commercial, marketing, and medical changemakers
As markets swell with digital content and HCPs become increasingly time-poor, your customer engagement strategy can no longer be driven by reach and frequency, but by the value added at every interaction and touchpoint.

Customer engagement leaders must unite to develop hybrid field force models, measure true digital effectiveness, and optimize content to make holistic customer engagement the norm and surpass HCP needs.

Pharma Customer Engagement Europe is the new event for commercial, marketing and medical affairs leaders designed for the customer needs of today. It’s the only place that brings together the granular development of your digital-craft, analytical knowledge and EQ, whilst destroying silos, to enhance your ability to deliver an unprecedented customer experience.
Learn more about speaker highlights, agenda information and sponsorship opportunities – access the info pack on the right >>>
Four key themes to dominate customer engagement in 2021:
  • Make great your digital effectiveness: Go from push to pull, enable data-led personalisation and design a system that measures your digital engagements true-worth by connecting it with performance metrics
  • Expand your content horizons: Produce attractive, differentiated, and highly valued content by unlocking the entire spectrum of insights available, whilst building processes that continuously optimize and create the value-add experience HCPs require
  • Field teams reimagined: Understand key tenets to facilitate your hybrid field force model, establish a compliant CRM system, and equip MSLs and reps to deliver at the strategic level. Mobilise your digital and data driven field teams of the future
  • Functions fit for 2021: Envision new types of teams and roles, coach new skillsets and capabilities, forge new internal alignment, and build robust processes for cross-functional collaboration that enable the new customer engagement model
Learn more about speaker highlights, agenda information and sponsorship opportunities – access the info pack on the right >>>
First release of Customer Engagement Europe’s speaker faculty:
Why you need to attend:
  • Pharma leaders share exclusive insights: No other conference brings as many strategic insights in one place. This is your chance to hear from and network with the industry heavyweights that are re-imagining the future of pharma customer engagement as they share real examples, success stories and failures from 25+ case studies
  • Benchmark against the best: Find out how your customer engagement strategy, tactics and solutions compare to your competitors
  • Solutions to your toughest challenges: Cutting-edge technology solutions will be showcased in the exhibition room
  • Connect with the who’s who of pharma customer engagement: 70% of our event attendees are senior-level executives from big pharma
Learn more about speaker highlights, agenda information and sponsorship opportunities – access the info pack on the right >>>
Get your solution in front of the 500+ pharma commercial, marketing and medical leaders with a sponsorship package and receive: 
BRAND AWARENESS: Gain access to our network of pharma professionals: Put your brand and expertise in front of engaged contacts on business-critical topics

THOUGHT LEADERSHIP: Associate yourself with the customer engagements most influential voices: Our content pieces will engage senior-level stakeholders changing the evolving customer engagement model

NETWORKING: One-to-one meeting and networking Service: connect with 500+ industry leaders and potential new partners through a dedicated virtual meetings platform

LEAD GENERATION: We know that you’re looking for ROI. You need to know that your business development team will come away with enough meetings and leads. We offer bespoke opportunities for opt-in leads, to ensure you can connect and do business with customer engagement leaders searching for new solutions
Learn more about speaker highlights, agenda information and sponsorship opportunities – access the info pack on the right >>>
People who work in these areas should attend or sponsor:
  • Medical
  • Commercial
  • Marketing
  • Digital
  • Brand
  • IT
  • Customer Engagement
  • Data
Learn more about speaker highlights, agenda information and sponsorship opportunities – access the info pack on the right >>>
Kind regards,
Access the info pack here

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