The Seamless Customer Journey On-Demand
2021 is the year where OEMs and Dealers prioritize their customer journey, removing friction points and creating a seamless end-to-end experience.
Access this 45 minute discussion as our industry experts share how they are creating a 360-degree view of the customer to deliver the most connected experience both online and offline, from shop and explore to service.
Speakers include:
- Robert Skinner, Lead Technology Strategist, FordDirect
- Brandee Sanders, VP of Marketing, Modal
- Andrew Pine, Global Director, Excite - CX, Porsche Cars North America
- David Green, Chief Technology Officer, Lynk & Co
- Moderator: Roger Lanctot, Director Automotive Connected Mobility, Strategy Analytics
>> Download the recordings here >>>