Whitepaper: Unlock Customer-Centric Digital Insurance - From hyper-personal CX to risk mitigation with analytics and cognitive computing
Sponsored exclusively by:
Insurance digitalization is all the rage. The digital marketplace for insurance is more full and more competitive than ever as customer demand for treatment as an individual has soared.
Insurance carriers need a competitive edge when it comes to customer experience and they need it yesterday.
That’s why Reuters Events has published the latest whitepaper, focusing on how analytics tools are giving insurance carriers the laser focus they need to give the personal touch at scale.
Download your copy of the Customer-Centric Digital Insurance whitepaper today >>>
“Why build a Ferrari if a truck is what you really need to get the job done? If your aim is to transport an object from point A to point B, you use a tool built for that. And if you build a tool that looks great but doesn’t do the job, the result is time, people power and, ultimately, money wasted.” – Emigdio Zambada (AVP Advanced Analytics, Nationwide)
Check out the incredible contributions from our panel of insurance thought leaders:
Download your copy of the Customer-Centric Digital Insurance whitepaper today >>>
“We are seeing three key trends in the acceleration of insurance carriers’ digital transformation: Thinking about the last mile customer experience, creating apps, and meeting the customer where they want to be. There is this idea that transformation should be a long journey and involves doing things with large-scale investments, but breaking this challenge down into parts helps.” – Adam Evans (Co-Founder and CTO, Airkit)
Read all the insights from our guest contributors as they weigh in:
How is analytics giving carriers the ability to add a personal touch?
Empower your customers, and your employees, with RPA enabling more digital experiences that gather more data and highlight the pain points where your customers need the opportunity to tell their story to a real person.
What impacts does hyper-personal CX have on efficiencies, cost reduction and customer satisfaction?
From streamlining the efficiency of marketing by enabling carriers to meet customers where they are, to sentiment analytics enabling reactions that are fast, efficient and empathetic, the applications of cognitive computing are already transforming insurance.
What possibilities are on the horizon for analytics when it comes to risk mitigation? And what’s already here?
Discover how AI can, is, and will open up a whole new set of customers who were previously uninsurable, who are now able to enter the fold because AI can better mitigate their specific risk.
“If a customer’s flight is delayed, they can have their money in the bank before the plane even takes off because through digitisation we can already see and verify the issues as they’re taking place. This sort of thing is going to happen more and more.” – Jerry Gupta (Senior Vice President, Digital Catalyst, Swiss Re)
Download your copy of the Customer-Centric Digital Insurance whitepaper today >>>
I hope you find the insights valuable!
Kindest Regards,
Josh
Download the full whitepaper now and get it sent straight to your inbox
Fill in your details to receive your copy of our latest technology whitepaper!
Joshua Lloyd-Braiden
Global Project Director
Insurance
Reuters Events
Telephone: +44 (0)20 7536 7223
Reuters Events is part of Reuters News & Media Ltd, 5 Canada Square, Canary Wharf, London, E14 5AQ. Registered in England and Wales: 2505735.