Future of Insurance: Wrapped Up in CX and EX Whitepaper
Sponsored exclusively by 
Insurance is going through a period of relentless change and enhancing customer experience is what is driving such breakneck innovation. Whilst in recent years the Canadian insurance market has been more hesitant and slower to change, this won’t cut it in the age of the connected consumer.

So, what can we learn from the US market and their approach to CX? How can we identify the gaps in our strategy and most importantly, close them?

Reuters Events has partnered with Medallia to bring you exclusive insights from Manulife, Allianz, Aviva and Medallia.

Check out the incredible panel bringing their expertise to the topic:
Register to receive your copy of the Future of Insurance: Wrapped Up in CX and EX Whitepaper >>>
Maximise the success of your digital transformation and learn from our industry experts who explore:

  • Digital adoption and acceleration – An in-depth analysis on the difference between how US insurers are delivering and executing their customer interactions, claims submissions, underwriting and the results these are having
  • Cost containment and cost management – How do US carriers drive customer retention and limit contact centre calls, thus solving problems faster than before
Register to receive your copy of the Future of Insurance: Wrapped Up in CX and EX Whitepaper >>>
I hope you find the whitepaper valuable! Please get in touch with any questions or comments.

Kind Regards,

Paul
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Paul Bergamini
Global Project Director
Insurance

Reuters Events

Telephone: +44 (0)20 8078 7251

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