North America’s leading Customer Service & Experience event is back in person!
Join 300+ senior executives at Reuters Events: Customer Service & Experience 2022 (26-27 May, San Diego) and lead the customer-centric transformation of your own company. Get ready to launch into the future of Service & Experience.
It’s no secret that service and experience have moved into the heart of business strategy. Two thirds of organisations now compete on customer experience alone. Those who are committed to unifying their service & experience strategy will reap the rewards and beat out the competition. Launch into the Future of Service & Experience with data-driven strategies, empowered agents & seamless omnichannel experiences as the foundation.

As we celebrate our return to in-person, it is our mission to bring together leaders from the world’s biggest and most influential brands, to set a new standard for service & experience. Ensure your business is prepared with the right tools, real-world benchmarks and organizational strategies that will be the bedrock of customer-centric transformation. 
A World Class Line-up of Customer Service and Experience Leaders:

Reuters Events Customer Service & Experience 2022 is committed to bringing you insights from those leaders who are truly at the forefront of the field. We have worked to identify and showcase those who are committed to driving change and innovation so that you can gain the actionable insights that will transform your strategy.
Why You Cannot Afford to Miss the Most Influential Customer Service & Experience Conference of 2022

  • Listen to case studies directly from executives that are at the forefront of customer service - No more blue-sky conversation! Get key insights on the challenges they faced and the solutions that worked.
  • Keep up to date with the latest strategies and approaches - Master the strategies you’ll need to thrive in 2022 and beyond.
  • Learn from the best in the industry - Bringing together the innovators, industry leaders and leading providers from across the world to provide you with best-practice and innovative strategies.
  • Return to In Person Networking - Grow your network with valuable contacts. With more hours of networking, interactive discussions, and an online contact centre to take networking out of the conference room, this event is the best place to meet your senior peers and build your network.
The world’s most exciting brands come together to strategize for success
Join us in 2022 to launch into the future of Service & Experience.

Kind regards,

Scott Cormack
Global Event Director
CX & Travel
Reuters Events
Telephone: +44 (0)20 7536 7236
Download the 2022 brochure now!

Gain immediate access to:

  • Our world class speaker faculty
  • The industry-defining agenda & key sessions
  • An exclusive brochure discount
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