Featuring Insights from:

  • Shekar Natarajan, President, Quiet Platforms, which is a wholly owned subsidiary of American Eagle Outfitters, Inc.
  • Matt Rogers, Global Supply Chain Director at ASOS
  • Nabil Malouli, Senior Vice President of Global eCommerce at DHL
  • Filippo Battaini, Research Manager, IDC Retail Insights at IDC
  • Praveen Adhi, Senior Partner at McKinsey & Company
Business-Critical Insights Including:

  • Establishing the Link Between Customer Retention and Logistics: Find out how to build a commercially viable logistics strategy in an omnichannel world
  • Meeting the Customer Where the Customer Wants to Be: Learn how retailers are leaning on collaborative partnerships to drive efficiency and sustainability in their logistics networks
  • Reverse Logistics – The Final Frontier of Customer Service: Explore the latest strategies that retailers are using to evolve their returns processes to ensure profitability and customer retention 
Best regards,
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