The World’s Largest Claims Event

Customer-first. Digitally focused. Collaborative. Forward-thinking.

These are the qualities of a successful claims organization, serving policyholders in the most vital moments with a seamless, efficient and cost-effective journey. The ability to deliver this exists already and achieving claims excellence is within reach but the time to act is now.

To deliver for customers, you need to enhance service, streamline claims processes, perfect carrier-vendor alliances, and foster innovative claims strategies, centered on data, people and technology. Getting this right will overcome the challenges of changing expectations and an evolving claims ecosystem and limit the impacts from inflation, supply chain bottlenecks and nuclear verdicts.

Ready to get answers to your painpoints? Join 700+ senior claims decision-makers at Reuters Events: Connected Claims USA 2023 (September 26-27, Austin) - the only place to join fellow claims leaders in driving your industry forwards in an evolving business landscape.
The Senior Claims Leaders Headlining the #CCUSA 2023 Speaker Line-Up: 
Get the Tools To Create a Winning Claims Organization Centered on Four Key Attributes: 
  1. Customer-First: Ensure fast, effortless experiences with an approach that prioritizes the policyholder and focuses on speed and satisfaction, safeguarding retention rates and building reputation
  2. Forward-Thinking: Foster a culture of innovation and agility with intentional strategies designed to meet dynamic claim expectations and manage the risks of an evolving business landscape
  3. Collaborative: Leverage partnerships to benefit from co-operation, shared expertise and resources to develop robust processes and drive continuous improvement to better serve customers
  4. Digitally Focused: Power claim transformation with data and technology, utilizing AI/ML, advanced analytics, IoT, automation & telematics to deliver accurate, personalized and simplified journeys
Attended by Claims Decision-Makers from: 
Why is #CCUSA a Must Attend Event?: 
  • Peer-to-Peer Networking: Meet informally over coffee, build connections over a seated lunch, or finalize next steps in private meeting rooms – choose how you prefer to network and get back to the quality interactions that matter.
  • Unparalleled Claims Use-Cases: Our speakers are the driving force of claim excellence and innovation. Hear only from those at the top of their game, representing the industry’s most progressive and innovative carriers.
  • An Agenda that Asks – and Answers – the Right Questions: Driven by extensive research, speaking to the latest challenges surrounding claim strategy, data and technology, partnerships and customer experience.
  • The World’s Most Senior Gathering of Claims Executives: No other event matches our audience of 700+ senior claims decision-makers, from Chief Claims Officers, Claims EVPs & SVPs leading forward-thinking strategies to the VPs, AVPs, Dir. and Heads of Claims Depts that power their claim organizations towards claims excellence
  • Expertise Across All Business Lines: We recognize not only the overarching challenges facing the claims community, but also the particularities impacting each business line, giving you the chance to deep-dive into the specific challenges facing your organization to get the answers you need.
Download the Brochure to Join our Connected Claims Community and Keep Up to Date With:
  • Exclusive access to promotions and group discount rates
  • Upcoming speaker announcements, plus updates on new pre-event content, to give you access to business-critical insights from claims leaders throughout the year
  • The latest agenda and event updates, giving you the chance to pick the sessions you want to attend as a priority
  • Confirmed attendees and opportunities to gain exclusive access to premium interactive sessions
If you have any questions, or would like more information on speaking, sponsoring, or attending, please contact:
Fill in your details to download the #CCUSA brochure now! 
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Alexander Bird
Global Project Director

Reuters Events
Telephone: +44 (0)20 7513 8946
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