Predict, Prepare and Respond to NatCat Claims with Speed and Agility
This webinar discussion was hosted on March 21, 2023, produced in conjunction with Reuters Events: Connected Claims USA 2023 (Sept 26-27, Austin).
Natural Catastrophes in 2022 showed us that single events continue to cause losses in the billions of dollars, meaning service department readiness to deal with these situations needs to be the ultimate priority. Learning how industry-leading carriers are using tech, data and innovative tools to organize plans and react, is vitally important.
Hear what the CAT Claim leaders from USAA, Plymouth Rock Assurance and Swiss Re shared with our live attendees. Examine the approaches they are taking to ensure NatCat preparation and response delivers customer value in the most critical moment.
During NatCat events, carriers need to balance quick and efficient response with limited audience access and stretched adjusting resources.
In the 1hr session, we heard use-case examples and integrated audience Q&A throughout, discussing the following:
- Showing decisiveness in disaster response: Leverage data with proactive communication to protect customers in their greatest moment of need
- The Application of Tech Tools: Utilize aerial imagery and AI to determine damage severity and use remote triaging to prioritize adjusting resources and mobilization plans
- Being Fast, Smart and Efficient: Process claims faster and smarter with improved efficiency to reduce impacts from increased LAE, higher risk of claims leakage and extended claims cycle times
I hope you enjoy the discussion.