Full Event Program Released: Attendee Profile & Networking Event Plans
The World’s Largest Claims Event
As the most important touchpoint in the customer lifecycle, claims organizations need to be on the front foot to deliver the reputation and retention rates that underpin insurance claims success.

With inflation and supply chain impacts, nuclear verdicts, changing customer expectations and an evolving ecosystem to navigate, there is unprecedented urgency to be agile and recalibrate focus to achieve claims excellence.

Act now and join 700+ claims leaders at Reuters Events: Connected Claims USA 2023 (September 26-27, Austin Convention Center) to enhance customer service, streamline claims processes, perfect carrier-vendor alliances, and foster adaptive, future-thinking claims strategies, centered on people, data and innovation.
Access the full 2-day agenda to get info on the brand-new Networking Offsite Parties - plus, a sample of job titles and organizations already confirmed to attend in 2023. 
Hear from the Senior Claims Leaders Headlining the #CCUSA 2023 Speaker Line-Up: 
Get the Tools to Create a Winning Claims Organization Centered on Four Key Attributes: 
  • Customer-First: Ensure fast, effortless experiences with an approach that prioritizes the policyholder and focuses on speed and satisfaction, safeguarding retention rates and building reputation.
  • Forward-Thinking: Foster a culture of innovation and agility with intentional strategies designed to meet dynamic claim expectations and manage the risks of an evolving business landscape.
  • Collaborative: Leverage partnerships to benefit from co-operation, shared expertise and resources to develop robust processes and drive continuous improvement to better serve customers.
  • Digitally Focused: Power claim transformation with data and technology, utilizing AI/ML, advanced analytics, IoT, automation & telematics to deliver accurate, personalized and simplified journeys.
Access the full 2-day agenda to get info on the brand-new Networking Offsite Parties - plus, a sample of job titles and organizations already confirmed to attend in 2023. 
Attended by Claims decision-makers from: 
Why is #CCUSA a Must Attend Event?: 
  • Peer-to-Peer Networking: Meet informally over coffee, build connections over a seated lunch, or finalize next steps in private meeting rooms – choose how you prefer to network and get back to the quality interactions that matter.
  • Unparalleled Claims Use-Cases: Our speakers are the driving force of claim excellence and innovation. Hear only from those at the top of their game, representing the industry’s most progressive and innovative carriers.
  • An Agenda that Asks – and Answers – the Right Questions: Driven by extensive research, speaking to the latest challenges surrounding claim strategy, data and technology, partnerships and customer experience.
  • The World’s Most Senior Gathering of Claims Executives: No other event matches our audience of 700+ senior claims decision-makers, from Chief Claims Officers, Claims EVPs & SVPs leading forward-thinking strategies to the VPs, AVPs, Dir. and Heads of Claims Depts that power their claim organizations towards claims excellence.
  • Expertise Across All Business Lines: We recognize not only the overarching challenges facing the claims community, but also the particularities impacting each business line, giving you the chance to deep-dive into the specific challenges facing your organization to get the answers you need.
Access the full 2-day agenda to get info on the brand-new Networking Offsite Parties - plus, a sample of job titles and organizations already confirmed to attend in 2023. 
If you have any questions, or would like more information on speaking, sponsoring, or attending, please contact: alexander.bird@thomsonreuters.com
Kind regards,
Alex
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Alexander Bird
Global Project Director
Insurance

Reuters Events
Telephone: +44 (0)20 7513 8946
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