“We have to make ourselves accountable, and demonstrate financial impact on the business so we can prove marketing is an investment not a cost.” - Janna Ducich, SVP, Marketing Planning & Operations, Marketing & Growth Organization, AT&T
“Marketing must be aligned with the organizational definition of success, and the key metrics are those that drive the organization, not what drives marketing.” - Jason Galloway, Principal, Customer Advisory Lead, KPMG US
“The goal of marketing has to be an integrated, albeit tailored, path to every audience – from employees to customers and news media, and even policymakers, investors, social media influencers and suppliers.” - Bill Kircos, Chief Marketing Officer, Blue Origin
“Focus on customers, know your audience, and what you are offering...the operational side of marketing, which is the foundation for all great ideas, is very much underrated.” - Janet Lee, SVP, Chief Marketing Officer, Mobile Experience, Samsung Electronics America
“Whether it’s day-to-day operations or strategic priorities, there’s nothing that we do that doesn’t require involvement across the organization.” - Eric Jagher, SVP, Chief Marketing Officer, UScellular