5 Ways to Unleash Next-Gen Claims
Produced in partnership with Kyndryl
Insurers with strategic foresight and a modern data estate have a unique opportunity to transform claims with AI into a strategic asset and competitive differentiator in 2025.
The problem? Many US carriers are struggling to establish the foundation they need to implement AI effectively.
Our new whitepaper ‘5 Ways to Unleash Next-Gen Claims’ details how you can ensure your team is actually seeing the benefits of AI in claims.
Learn from the leaders implementing AI in insurance right now:
By downloading our whitepaper, you'll learn how to:
- Modernize your claims processing with GenAI
- Improve customer experience through faster and more transparent processes
- Unlock new opportunities for growth and retention
How are leading carriers actually implementing GenAI to achieve these results? Here’s some top tips:
- Human-Centered AI: "All of our interactions with AI, model learning and machine learning have a human element of intervention and review." - Shannon Cragg, VP Claims, Nationwide
- Customer Retention & Growth: Robin Lenna, Board Member at Security Mutual Life Insurance, explains how AI identifies policies at risk of lapsing while creating upsell opportunities.
- Start Small, Win Big: "Simply getting started on that journey can have an immediate impact. If it's faster and more transparent, at least it's a better experience for the customer." - Terry Buechner, Principal Insurance Specialist, AWS
- Enhance AI Performance: "Improvements to language structure and quality can enhance the performance of AI algorithms." - Raymond Carlson, Head of Insurance Advisory, Kyndryl
I hope you find the insights useful!
Kind regards,
Lucy
Get the whitepaper sent straight to your inbox!
Fill in your details below:
By submitting this form, you acknowledge the Thomson Reuters group of companies will process your personal information as described in our Privacy Statement
which explains how we collect, use, store, and disclose your personal information, the consequences if you do
not provide this information, and the way in which you
can access and correct your personal information or submit a complaint.
Reuters Events is part of Reuters News & Media Ltd, 5 Canada Square, Canary Wharf, London, E14 5AQ. Registered in England and Wales: 2505735.