Moving Beyond the Pilot: AI in Insurance Underwriting
How Leading Carriers Are Capturing Competitive Advantage

AI is no longer an experiment – it's a competitive necessity. Based on a Verisk & Reuters Events survey of 130 insurance professionals, this report explores how leading carriers scale AI in underwriting to achieve measurable ROI while others remain stalled by legacy systems and cultural skepticism.
Key takeaways include:

  • The Governance Multiplier: Why 85% of firms with formal frameworks see results, compared to just 36% without.
  • Infrastructure Fixes: Overcoming the legacy system hurdles cited by 59% of respondents.
  • The Rise of Agentic AI: Moving from simple task automation to complex, multi-step orchestration.
  • Change Management: Why internal "champions" are more effective than broad training programs.
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