Interview with Lisa Williams, Senior Director, Operations Talent Strategy & Employee Experience, Dow
Ahead of Reuters Events: Downstream USA 2026, we spoke with Lisa Williams, Senior Director, Operations Talent Strategy & Employee Experience at Dow about rethinking work design and building a more agile, capability‑driven workforce for downstream operations.
“Start by stopping something. Before asking for more capacity or more tools, identify one activity your team can eliminate or simplify this week. That single action builds the muscle for workforce transformation.”
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Reuters Events Downstream
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